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To whom it may Concern. At the end of 2007 we found ourselves in the unfortunate position of losing one of our shift electrical technicians. We were unable to find a replacement electrician who was willing to work on the shop floor at grass roots level. In a short period of time, our downtime started to increase due to the lack of skills and ability to deal with day to day electrical issues. I then decided to look at the skills and abilities of our shift maintenance employees in greater depth and realised their potential. I then got Richard Palmer of IMT in to tailor an electrical training program to suit the specific requirements of our factory and to conform to the company’s ESMS (Electrical Safety Management System). The training program has been running at our factory for nearly 2 years with 2 staff nearing completion of their NVQ level 3 with excellent portfolios and 3 staff trained up to an intermediate level giving them the ability to work safely on the factory’s specific low voltage electrical systems. This has not only reduced the downtime element to previous levels, but has gone further where are competiveness has improved by nearly 15%. The knock on effect is that their understanding of pneumatic and hydraulics systems has also improved along with their attitudes to dealing with other issues. I would recommend Richard’s training program to anybody with similar issues and training requirements. Please do not hesitate to contact me on the number below should you have any further questions. Regards David Bunyan Factory Manager Mob: 07740 934364 __________________________________________________________________________________________
Callow Blockworks To whom it may Concern. Richard has been carrying out electrical training periodically for over a year now at our plant. He has also carried out similar training at a number of are other facilities. Richard has tailored his training program very well to suit the needs & specific requirements of our business. The candidates are working towards NVQ level 3 certification & their portfolios have been of a very high standard. The tasks that Richard sets the candidates are based on real day to day problems that we experience at the plant. His training methods both theory & practical are very thorough & ensure the candidate fully understands the requirements & the implications of what they are carrying out. Aggregate Industries have there own Electrical safety management system (ESMS). Richards training program has been developed to ensure compliance with the requirements of ESMS. One of our candidates who is well on his way to completion of NVQ level 3 has now been assessed & passed off to carry out level 2 works under ESMS by the company senior electrical engineer. This has greatly benefited the plant as we are a 24 hour production facility & therefore this has already significantly reduced call outs. There has also been a marked reduction in electrical breakdowns & the plant downtime percentage has improved. The qualified site electrician is also undergoing training with Richard & I feel this has had a positive effect on his development & confidence. I would happily recommend Richards training program to anybody with similar training requirements. Please do not hesitate to contact me should you have any further questions. Regards Steve Ewles Factory Manager. Aggregate Industries UK Ltd
Richard Palmer has been training my maintenance personnel in electrical skills now for almost a year and is progressing them steadily towards NVQ level 3. One individual is now authorised to carry out level 2 work, much to the benefit of our business in reducing downtime and improving efficiency and safety as we become more independent as opposed to expensive contractors and the delayed response times this incurs. Richard's approach is very practical and down to earth, based on real every day plant problems, and tailored specifically to our needs while meeting the requirements of the NVQ. I'd recommend Richard and his training to anyone who has similar issues and development needs. I'd be happy to answer further questions by phone should you wish to contact me. Bernard Hickling Works Manager
Mr Richard J Palmer
The first meeting we had, Richard assessed what I knew and where I needed help to gain additional knowledge to assist me in my role as an industrial electrician. The training I received was invaluable. In such a short space of time my knowledge and confidence has been boosted to a level where I am no longer daunted by any task that arises. His teaching methods are such that you find the answers, even if you think that you do not know the answer to begin with. He made every aspect of the training totally understandable and was able to change his approach if something was still unclear. I am now enrolled on an NVQ level 3 Electrical Maintenance course of which Richard is the assessor. We are using actual tasks within the workplace to gather evidence and additional training to help with meeting criteria for the assessments as well as furthering my electrical knowledge and understanding of the systems relative to my workplace. I now understand the principles of industrial electrical applications and have a structured method for fault finding either using electrical drawings or in the electrical panel itself. I am very grateful to Mr Palmer for the training he has given me and for the confidence that I now have in my role. I would not have any hesitation in recommending Mr Palmer to help any person, at any level, to gain additional knowledge with regard to industrial electrical systems and processes. John Dowdeswell _____________________________________________________________________________________________________________________ In summary, the course is highly beneficial to myself and to the company I work with, and I am very grateful for the opportunity to undergo such a revolutionary and worthwhile course. I would recommend it to anyone else who requires support in improving their knowledge of industrial electrical systems. Neale Musgrove Aggregate Industries __________________________________________________________________________________________________________________________________________
Callow Block Works. Keith Parsons (Shift Supervisor) I had recently completed a NVQ level 2 in electrical engineering at college through the works programme to help give cover with electrical work. Once completed it was suggested that through the companies directive that further training was required. Richard Palmer of Industrial Maintenance Training Ltd. came to the site and has guided me through to complete my training to a much higher level of understanding. His course is tailored to suit the workplace environment. My levels of competence have soared because of his training methods and have enabled me to work safely in the workplace His methods have enabled me to understand the principles of electricity and I have found through him a structured way of dealing with fault finding. I am grateful to Richard for tailoring the training packages to the needs of the individual. His flexible approach makes the course open to all persons regardless of their level of understanding. I am currently working through the NVQ level 3 and expect to finish it soon. __________________________________________________________________________________________________________________________________________
My name is Adam Booth and for
the last 9 years have been employed as a maintenance fitter at Brooke Concrete Products, a manufacturer of concrete block
paving. As a fitter I am responsible for keeping the plant running although we do have our fair share of breakdowns, a large
proportion of these breakdowns are electrical faults and as we had no electrician on site we had to rely on contractors which
caused considerable down time with a cost to the company and all the staff as we have a production related bonus scheme. __________________________________________________________________________________________________________________________________________
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